i bought safe step tub 2 years ago when you turn the water jets on it worked turning them of is a different story i spent 10 minuets trying to get them to shut of before it finally did..i have used the tub 4 times in 2 years it cost over 12000.00 cash thats 3000 per bath they did not respond to my complaints at all.. anyway in january i thought well i'll try one more time when i filled the tub it began leaking on the floor around the tub ....well try to get it fixed you cant repeated calls emails no answer just voice mail no return calls email no answers at all in feb someone did call and said they would put us on a list so a month later after repeated calls they sent a man to our house he was here maybe ten minuets said he didnt have the parts but would order them ..in august we called again oh they have been shipped in september well we will reorder..well its the middle of october i think they are lying.. just give me my money back and get that boat anchor out of my house and i'll be happy monte bitner 80 year old male real help for seniors right bull poop they ripped me of
Product or Service Mentioned: Safe Step Tub Hot Tub.
Reason of review: Poor customer service.
Monetary Loss: $13000.
Preferred solution: Full refund.
I didn't like: Bad really bad.