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Safe Step Tub Phone Numbers and Emails

Toll-Free Number:

  • (800) 346-6616
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Service:

  • (800) 989-5101

Safe Step Tub Email:

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Safe Step Tub Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Safe Step Tub Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Safe Step Tub is 8009895101. 51% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as Safe Step Tub may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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PissedConsumer Club

Contact Information

Safe Step Tub Website:

Safe Step Tub Help Center:

Corporate Office Address:

Safe Step Walk-In Tub, LLC
402 BNA Dr., Suite 350
Nashville, Tennessee 37217
United States

Safe Step Tub Rating Based on 55 Reviews

Rating details

1.6
more details
Product or Service Quality
Customer service
Advertised vs Delivered
Diversity of Products or Services

Rating stats

Rating trend

Summary of Safe Step Tub Customer Service Calls

88 TOTAL
CALLS
00:00 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safe Step Tub?

Product/ Service Question:

  • “Basic understanding of how the tub works”
  • “Drain button not working”
  • “Diverted handle broken”

Request for Information Question:

  • “Question about cleaning”
  • “Find out how to get closed captioning”
  • “Design question”

Activation/ Cancellation Question:

  • “To cancel sale”
  • “Cancel appointment”

Shipping and Delivery Question:

  • “Spend a whole week and I still haven't got no service for my tub”
  • “The Handle on my Tub no longer moves correctly so the latch gets caught on the door so the door will not close. If I do get the door closed I get stuck in tub because door doesn't open.”
  • “Sent wrong parts”

Payments and Charges Question:

  • “Old bill issues”
  • “Change payment date”

Refund Question:

  • “I need to someone about refund 1,000”

Staff Question:

  • “Bathtub needs service”

Website/ Application Question:

  • “Bad install”

Other Question:

  • “Sales”
  • “Not getting hot water to tub”
  • “Water is cold in tub”

Compare Safe Step Tub Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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