Contact Safe Step Tub Customer Service
Safe Step Tub Phone Numbers and Emails
Toll-Free Number:
-
(800) 346-6616
Customer Service:
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(800) 989-5101
Safe Step Tub Email:
Safe Step Tub Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Safe Step Tub is (800) 346-6616. 53% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Safe Step Tub may ask you for the following information to identify you as a customer: first and last name, nothing or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Safe Step Tub is (800) 346-6616. 53% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Safe Step Tub may ask you for the following information to identify you as a customer: first and last name, nothing or email.
People call Safe Step Tub mainly because of product/ service, request for information and activation/ cancellation.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Safe Step Tub is info@safesteptub.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Safe Step Tub Website:
Safe Step Tub Help Center:
Corporate Office Address:
How Good is Safe Step Tub's Customer Service?
Summary of Safe Step Tub Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Safe Step Tub?
Product/ Service Question:
- “Tub leaking and motor stopped again”
- “Converter allowing water to go from spout to sprayer has broken off”
- “Leaking”
Request for Information Question:
- “Question about cleaning”
- “Find out how to get closed captioning”
- “Design question”
Activation/ Cancellation Question:
- “To cancel sale”
- “Cancel appointment”
Shipping and Delivery Question:
- “Spend a whole week and I still haven't got no service for my tub”
- “The Handle on my Tub no longer moves correctly so the latch gets caught on the door so the door will not close. If I do get the door closed I get stuck in tub because door doesn't open.”
- “Sent wrong parts”
Payments and Charges Question:
- “Old bill issues”
- “Change payment date”
Return/ Replace Question:
- “Return of $1,000.00 deposit. Canceled. On 7/7/25”
Refund Question:
- “I need to someone about refund 1,000”
Staff Question:
- “Bathtub needs service”
Website/ Application Question:
- “Bad install”
Other Question:
- “Having trouble with my bathtub”
- “Quote”
- “Sales”
Compare Safe Step Tub Customer Service To
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